Account Deletion Request

We're sorry to see you go. You can request to delete your SatpamPro account and all associated data.

What happens when you delete your account?

  • Your account will be permanently deleted within 30 days
  • All your personal information will be removed from our systems
  • Your reports, attendance records, and patrol history will be deleted
  • You will no longer have access to the SatpamPro application
  • Some data may be retained for legal compliance (see our Privacy Policy)

Before you delete your account...

Consider these alternatives instead of permanent deletion:

  • Request data export: Download all your data before deleting
  • Contact your supervisor: They may be able to deactivate your account temporarily
  • Update privacy settings: Control what data is collected instead

Must match the email associated with your SatpamPro account

For verification purposes

Cancel

Alternative: Contact Us Directly

You can also request account deletion by emailing us directly:

Email: privacy@satpampro.id

Subject: Account Deletion Request

Please include your full name, email address, and phone number registered with SatpamPro.

Data Retention Policy

After your account deletion request is processed:

  • Personal information (name, email, phone) will be deleted within 30 days
  • Some data may be retained for legal compliance (e.g., payroll records, incident reports) for up to 5 years as required by law
  • Anonymized analytics data may be retained for service improvement
  • Backup copies will be deleted according to our backup retention schedule (90 days maximum)

For more information, please read our Privacy Policy.

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